A woman has said she was left in agony when an ambulance took three hours to respond to a 999 call after a fall.
A spokesperson for East Midlands Ambulance Service (EMAS) said: “We don't have sufficient time to look into the detail to respond to this.”
“EMAS is a 24/7 service. We answer 500,000 emergency calls per annum and that's our priority.”
I never thought I'd hear an ambulance service say this. I guess that the person on the other end of the phone to the reporter was having a really bad day.
I wonder if this means I can get away with telling a patient that, “I don't have time to deal with your cut finger”.
(My back of a fag packet numbers for London is that we have over 1.2 million calls a year, I'm sure the official figures are out there someone but I can't be bothered to look them up. I'm working in a few hours and yes, I know we have more ambulances than EMAS).